Employment Opportunities

Customer Support Administrator

Location: Trenton, NJ facility

Princeton Instruments, a leader in high-performance scientific cameras, requires a Customer Support Administrator in its Trenton, NJ facility.

Responsibilities include:

  • Maintain Serial Number and Repair data bases
  • Track and maintain Customer Service Work Control (RMAs and Cases) in ERP System.
  • Generate repair quotes and sales orders in ERP System following company procedures, and forward quotes to customers for approval.
  • Track Customer Service shipments and billing activity (maintain Customer Billing data).  Track, generate, and maintain performance metrics for Customer Service (Turn Time, Sales, Work in Process, etc.)
  • Interact with customers via phone, fax, email, and other means, to handle Case and RMA status requests, pricing quotes, product exchanges/loaners, issues/concerns with customer claims, purchase orders, etc. 
  • Perform incoming visual and hidden damage inspection of Customer Service Units.
  • Process Customer Service Sales Order shipments in ERP system and freight carrier systems; in compliance with all customer shipping instructions, export control requirements, and company requirements.
  • Review customer claims/purchase orders to determine customer due dates, repair actions, and any other customer specific instructions relating to individual units

Requirements:

  • Associates Degree in computer operation
  • Five (5) years of experience in computer operation and database maintenance.
  • Prior experience in Customer Support role.
  • ISO 9000 Experience
  • Communicate effectively verbally and in writing.

Qualified women and minorities are encouraged to apply.

EEO/AA/M/F/Vet/Disability


Electronic Test Technician

Location: Trenton, NJ facility

Princeton Instruments, a leader in high-performance scientific cameras, requires an Electronic Technician to test, troubleshoot, repair, and calibrate electronics equipment ranging from full CCD camera systems to printed circuit boards. 

An Associates Degree in Electronics Technology (or equivalent), plus a minimum of 3 years experience testing electronic equipment in a manufacturing environment, is required.  Candidate must be capable of reading schematics and using basic equipment (oscilloscopes, DVMs, etc.) to test and trouble-shoot electronic assemblies.  Excellent computer skills are a must. 

Candidate must also be well organized and capable of working under minimal supervision, and must possess good verbal and written communication skills.  Experience with optical detectors and SMT PCBs is a plus.

We offer attractive salaries commensurate with experience and a competitive benefits package.  Send resume and salary requirements to resumes@princetoninstruments.com.

Qualified women and minorities are encouraged to apply.

EEO/AA/M/F/Vet/Disability


Senior Electrical Engineer - Camera Development

Location: Trenton, NJ facility

Princeton Instruments, a global leader in high-performance scientific and industrial cameras has an open position for a manufacturing engineer at its Trenton facility. This position offers the right candidate a considerable opportunity for professional achievement and the amplitude to make significant strides in improving Princeton Instruments’ manufacturing and quality processes.

Responsibilities:

The development engineer will be an individual contributor to the design and development of leading edge imaging and spectroscopy cameras for scientific, industrial and security applications. The engineer will execute both digital and analog circuit design, development, trouble shooting, documentation and transfer of new products to production. Digital design includes hardware and firmware design using programmable logic, microcontrollers and DSPs. The engineer may also serve as project leader from time to time as the need arises.

Education and Experience:

A BSEE or equivalent experience is the minimum required, MSEE or equivalent experience is a plus. The successful candidate will have at least 4 years experience in both analog and digital design with programmable logic (Altera preferred). Experience with embedded microcontrollers is a plus. At least 4 years experience in digital design and debugging is required. Understanding of digital design should include both the fundamentals and modern design methods (structured design, VHDL, etc.). Understanding of and ability to design with high performance analog components (op-amps, high resolution ADCs, DACs) is required. Knowledge of CCD video and control are required, and CMOS imagers is a plus. Knowledge of modern image processing techniques and standards is a plus. Experience with bringing a product into production in a small company environment is highly desired.

Qualified women and minorities are encouraged to apply.

EEO/AA/M/F/Vet/Disability


Send your resume and cover letter to:

Princeton Instruments
Attn: Human Resources Dept.
3660 Quakerbridge Road
Trenton, NJ 08619
Fax: +1 609.587.1970
E-Mail: resumes@princetoninstruments.com

No phone calls, please.

We offer attractive salaries commensurate with experience and a competitive benefits package. Qualified women and minorities are encouraged to apply.

Princeton Instruments | Employment Opportunities